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Matrix Konstruksion

Privacy Policy

  1. Introduction

Matrix Konstruksion Ltd. ("Matrix Konstruksion", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. Protecting personal data is a fundamental part of how we conduct our business and deliver our services. This Privacy Policy explains how we collect, process, use, store, and protect the personal data of individuals who visit or use our website at https://matrixkonstruksion.com/ (the"Website").

This Privacy Policy applies to all personal data collected through our Website, electronic contact forms, and any communications related to our services.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

  1. Applicable Legislation

This Privacy Policy has been prepared in accordance with:

  • Law No. 124/2024 "On Personal Data Protection" of the Republic of Albania;
  • the secondary legislation issued for its implementation;
  • the principles of the General Data Protection Regulation (EU) 2016/679 ("GDPR"), where applicable;
  • any other applicable Albanian or international legislation governing the protection of personal data.
  1. Data Controller

The Data Controller responsible for the processing of personal data through this Website is:

Matrix Konstruksion Sh.p.k. NUIS: J91306009Q

Adresa: Rruga “Nikolla Jorga”, Godina Nr. 18/2, Tiranë, Shqipëri

Cel: +355 69 79 51 207

Email: info@matrixkonstruksion.com

If you have any questions regarding this Privacy Policy or wish to exercise your rights relating to your personal data, you may contact us using the contact details provided above.

  1. Information We Collect

Depending on the nature of your interaction with our Website, we may collect various categories of personal data.

4.1 Identification Data

We may collect:

  • Your full name;
  • Your company name;
  • Your job title or position, where applicable.

4.2 Contact Information

This may include:

  • Your email address;
  • Your telephone number;
  • Any other contact information that you voluntarily choose to provide.
  1. Contact Form Information

When you complete and submit a contact form through our Website, we may collect:

  • Your full name;
  • Your email address;
  • Your telephone number (where provided);
  • The subject of your enquiry;
  • The service or project for which you are requesting information;
  • The content of your message;
  • Any additional information that you voluntarily choose to provide.

The information collected through our contact forms is used solely for the following purposes:

  • Responding to and managing your enquiry;
  • Understanding and assessing your request;
  • Preparing quotations or business proposals;
  • Providing information regarding our services and projects.

Matrix Konstruksion Ltd. does not use the personal data collected through contact forms for marketing purposes without the prior consent of the data subject.

  1. Technical Data

When you visit our Website, certain technical information may be collected automatically to ensure the proper operation, administration, security, and continuous improvement of the Website.

Such information may include, but is not limited to:

  • The IP address of your device;
  • The date and time of your visit;
  • Your browser type and version;
  • Your device's operating system;
  • The type of device used to access the Website (desktop computer, tablet, or mobile phone);
  • The pages you visit and the duration of your visit;
  • The referring website or source from which you accessed our Website;
  • Information regarding your browsing activity on the Website;
  • Information generated through cookies and similar technologies.

This information is generally processed in an aggregated and anonymous form and is used for statistical analysis, troubleshooting, maintaining the security of our systems, and improving the overall user experience.

  1. How We Use Your Personal Data

Matrix Konstruksion Ltd. processes personal data solely for lawful, specific, and legitimate purposes.

  • Respond to your enquiries and requests;
  • Communicate with you regarding our services and projects;
  • Prepare quotations, cost estimates, and business proposals;
  • Manage pre-contractual and perform contractual relationships;
  • Provide, develop, and improve our services;
  • Operate, administer, and maintain our Website;
  • Ensure the security of our information systems;
  • Analyse the use and performance of our Website;
  • Comply with applicable legal and regulatory obligations;
  • Protect our interests and safeguar our legal rights

We will not use your personal data for purposes other than those described in this Privacy Policy unless we have a valid legal basis to do so or have obtained your prior consent where required by applicable law.

  1. Legal Basis for Processing

Personal data is processed only where a lawful basis exists under the applicable Albanian legislation and, where applicable, under the General Data Protection Regulation (GDPR).

  • We process personal data on one or more of the following legal grounds:
  • Your request for information, a quotation, or a consultation;
  • The necessity to take steps prior to entering into a contract or to perform a contractual obligation;
  • Our legitimate interests in managing, developing, protecting, and improving our business operations;
  • Your consent, where required by law (for example, for analytical cookies or marketing communications);
  • Compliance with applicable legal and regulatory obligations.
  1. Sharing of Personal Data

Matrix Konstruksion Ltd. does not sell, rent, lease, or trade the personal data of its users.

Where necessary, personal data may be shared only with the following categories of recipients

  • Website hosting service providers;
  • Information Technology (IT) service providers;
  • Providers responsible for maintaining and securing our IT infrastructure;
  • Analytics platforms and statistical tools used to evaluate the performance of our Website;
  • Technical partners assisting in the operation, maintenance, and development of our Website;
  • Professional advisers, auditors, and legal consultants where necessary;
  • Public authorities, administrative bodies, courts, or law enforcement agencies where disclosure is required by applicable law.

All recipients are required to process personal data in accordance with applicable data protection legislation and solely for the purposes for which the information has been disclosed.

  1. Retention of Personal Data

Matrix Konstruksion Ltd. retains personal data only for as long as necessary to fulfil the purposes for which it was collected or for the period required under applicable law.

In particular:

  • Personal data submitted through contact forms is retained for the period necessary to respond to and manage your enquiry;
  • Data relating to quotations, proposals, or contractual relationships is retained in accordance with the applicable legal and contractual retention periods;
  • Data required for accounting, tax, regulatory, or legal purposes is retained for the periods prescribed by Albanian legislation.

Upon expiration of the applicable retention period, personal data will be securely deleted, anonymised, or otherwise rendered permanently inaccessible in accordance with applicable legal requirements.

  1. Transfer of Personal Data

In the course of providing our services, it may be necessary for personal data to be processed or stored by service providers located outside the Republic of Albania.

In such cases, Matrix Konstruksion Ltd. ensures that any transfer of personal data is carried out in accordance with the applicable Albanian legislation and, where applicable, the requirements of the General Data Protection Regulation (GDPR)

Where personal data is transferred to countries that do not provide an adequate level of data protection, we implement appropriate technical, organisational and contractual safeguards, including contractual agreements, technical and organizational measures, or any other transfer mechanisms recognized under the applicable legislation.

  1. Your Rights

In accordance with Law No. 124/2024 "On Personal Data Protection" and, where applicable, the General Data Protection Regulation (GDPR), you have the right to:

  • Obtain information regarding the processing of your personal data;
  • Request access to your personal data;
  • Request the correction or updating of inaccurate or incomplete personal data;
  • Request the deletion of your personal data, where the legal conditions are met;
  • Request the restriction of the processing of your personal data;
  • Object to the processing of your personal data in the circumstances provided by law;
  • Withdraw your consent at any time where the processing is based on consent;
  • Request the portability of your personal data, where applicable;
  • Lodge a complaint with the competent Personal Data Protection Authority in the Republic of Albania.

To exercise any of the above rights, you may contact us at:

Email: info@matrixkonstruksion.com

We will review and respond to all requests within the time limits and in accordance with the procedures established by the applicable legislation.

  1. Cookies

Our Website uses cookies and similar technologies to ensure its proper operation, enhance the user experience, and analyse Website performance.

We use the following categories of cookies:

  • Essential Cookies Essential Cookies are necessary for the proper functioning and security of the Website.
  • Functional Cookies Functional Cookies remember your preferences and settings to improve your browsing experience.
  • Analytics Cookies Analytics Cookies help us understand how visitors use our Website and enable us to improve its functionality and performance.

Analytics Cookies and any other non-essential cookies are activated only after the user has provided consent through the cookie management mechanism implemented on our Website.

For further information regarding our use of cookies, please refer to our Cookie Policy, where available.

You may change or withdraw your consent for cookies at any time through the cookie management panel.

  1. Links to Third-Party Websites

Our Website may contain links to websites or online platforms operated by third parties

These links are provided solely for your convenience and information.

Matrix Konstruksion Ltd. does not control and accepts no responsibility for the content, privacy policies, or personal data processing practices of third-party websites.

We encourage all users to review the privacy policies of any external websites they visit.

  1. Changes to this Privacy Policy

Matrix Konstruksion Ltd. reserves the right to amend or update this Privacy Policy at any time in response to legal, technological, or organizational developments.

Any updated version of this Privacy Policy will be published on our Website and shall become effective on the date of publication unless otherwise specified.

We encourage users to review this Privacy Policy periodically to remain informed of any updates

  1. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us using the details below:

Matrix Konstruksion Sh.p.k.

Adresa: Rruga “Nikolla Jorga”, Godina Nr. 18/2, Tiranë, Shqipëri

Cel: +355 69 79 51 207

Email: info@matrixkonstruksion.com

Website: https://matrixkonstruksion.com